After explaining our process to a prospective customer, they simply stated or punctuated a phrase that explains Frain very well:
“That’s definitely due diligence.”
Here’s what our sales person explained to this equipment customer and what certainly makes Frain uniquely due diligent in the packaging and processing equipment industry:
Every machine we sell, lease or rent:
- Goes through our shop of over 40 technicians who completely check for warn, broken or missing components to be replaced
- 完全解决气动、机械,埃尔ectrically, and cosmetically – nothing leaves our building “as is” or as it was when we acquired it
- Is set to size with your actual product samples and backed by six month warranty
- Has to be seen andacceptedby the customer running the customers product before it ships
- Includes our guarantee and two week right of return by the customer if they’re not 100% satisfied
To all of this the prospective customer also replied,“Okay that’s cool. I like to hear that.”
At Frain, we like to hear that we’re discussing projects with people that appreciate what we do and think its cool too!
